WTH will be a weekly podcast and YouTube channel delivered on Thursdays.

Submit your Customer Experiences GONE WRONG stories now to be a guest on the show. We want to hear it all!!!

Welcome!

Have you had a bad customer experience and felt extremely frustrated? Then you engaged the company to become more frustrated because the company wasn’t addressing the problem and/or was highly disorganized.

This probably led you to more frustration because you had to keep repeating yourself and managing the company’s resources. If yes, you are not alone. That is why we started the WTH Show.

On the other hand. Have you had a great customer experience and you felt really good? If yes, WTH is a great place to share that experience. We are not just about the negative.